Optimus Oncology Pvt. Ltd. is a physician-led cancer care network serving communities across Maharashtra. We collect only what we need to answer your questions, coordinate appointments, support recruitment, and run our digital services responsibly—aligned with Indian law, including the Digital Personal Data Protection Act, 2023.
1. Scope
This policy covers personal data we process through our website, appointment and partnership enquiries, careers applications, and related digital channels. It does not replace notices you may receive at a partner hospital when you receive clinical care.
Clinical records created during your treatment at partner hospitals or our centres may also be governed by hospital-specific notices and medical ethics requirements. Please refer to our Patient Privacy statement for health-information practices.
2. Information we collect
Depending on how you interact with us, we may collect:
- Identity & contact data — name, phone number, email address, city, and correspondence details.
- Appointment & enquiry data — preferred centre, service interest, messages you submit through forms or helplines.
- Recruitment data — résumé, employment history, qualifications, and information you provide when applying via our Careers page.
- Technical data — IP address, browser type, device identifiers, and cookies or similar technologies used for site functionality and analytics.
We ask that you do not submit sensitive clinical details through general website forms unless specifically requested by our team through a secure channel.
3. How we use information
We use personal information to:
- Respond to enquiries, schedule appointments, and coordinate care pathways with partner facilities.
- Operate and improve our website, including troubleshooting and aggregated usage analysis.
- Process job applications and manage recruitment workflows.
- Comply with legal obligations, regulatory requests, and internal governance requirements.
- Send service-related communications where you have consented or where permitted by law.
4. Sharing & disclosure
We may share personal data with trusted service providers (hosting, email, HR systems) under contractual safeguards, with partner hospitals where necessary to fulfil your request for care, and with authorities when required by law. We do not sell personal information.
5. Retention & security
We retain information only as long as needed for the purposes described above, including statutory retention periods. We implement administrative, technical and organisational measures appropriate to the sensitivity of the data, including access controls and staff training. No method of transmission over the internet is completely secure; we encourage you to use official contact channels listed on our website.
6. Your rights
Subject to applicable law, you may request access, correction, or erasure of your personal data, withdraw consent where processing is consent-based, or raise a grievance regarding our handling of your information. We will verify requests and respond within reasonable timelines prescribed by law.
Questions or requests
We are here to help. For privacy questions or to exercise your rights, email admin@optimusoncology.com or write to our corporate office: 10, Shri Hari Krishna Plaza, Hirawadi, Panchwati, Nashik, Maharashtra.
Appointment helpline: +91 8788-262-483